Focus group discussions remain an essential method for qualitative research.
It lets you dig deep into the thoughts and feelings of carefully chosen participants and collect data
that you can use for product creation and improvements.
Why Choose USER’s Focus Group Discussions
Sessions are led by user research specialists that take time to understand your goals.
Participants are thoroughly screened to ensure valuable contribution during discussions.
Data is handled with the utmost confidentiality. All channels are secured for your peace of mind.
Data is interpreted and documentation is organised so you can use them right away.
Researchers coordinate closely with you to customise sessions and ensure quality, usable data is collected.
Public sectors and Fortune 500 companies trust USER, a top user experience research company in Singapore.
Expert UX researchers oversee planning USER FGDs and analysing data. Each session is customised to include the right tools and engage participants fully.
USER helped us remain objective when considering our ideas of what our users needed in a collaborative information-sharing system in our website. USER did UX Consultancy, UX Research & UI Design as well as our Website Development. The team formulated our first wire-frames and followed by high-resolution mock-ups. They also wrote a first and second draft of our functional specification for a web-based application. We are very happy with the results to manage our clients details by easy E-registration Form, Centaline Property Administration and Centaline Agent Administration. USER really stood out with their enthusiasm about their end product and service.
USER partnered with NCS Pte Ltd to revamp the corporate tax portal of IRAS Tax portal, reworked the flow and content, refresh the design and recommendation with best UX Practices. USER is responsible for UX/UI Design including content rewriting and frontend development (HTML/CSS) template services. The main service of the project is completed. The end product help to increase the users and improve customer satisfaction significantly. USER team are personable and experienced. We enjoy working with them and look forward to more opportunities with them again.
We are a client of USER, whom has just almost completed our Car Parking mobile application with them. USER did the design and development of the app and we couldn’t be happier with the quality end-result. Every part of the process went as per the agreed schedule, and the finished prototype met, and in most cases, exceeded my expectations. There were no hurdles and the project team manged by Tom did worked professionally with us to achieve the desired outcome. The three-month guarantee they offer post-app upload is great for our peace of mind. We will be using them again in the future. We are extremely happy with their service as the USER team prove to be prompt and reliable.”